Return Policy
Rosi Resilient, Road 2 Resilient, The Resilient Life, LLC, and her affiliates sell tickets/registration for events. All event dates are subject to change due to enrollment and logistical considerations.
Refunds:
• Road 2 Resilient, Rosi Resilient, The Resilient Life, LLC, and her affiliates have a 1-day refund policy. After registering, you have up to one (1) calendar day to cancel your registration to receive a refund. In such situations, a 15% processing fee and 15% admin fee will be deducted from costs.
• Since there are fixed costs to offer the event (administrative costs, salaries, coordination activities, printing, hotel contacts, and other business expenses), all event registration fees are nonrefundable one (1) day after your registration date.
• Refunds will not be provided after attending any portion of the event.
• Failure to attend a registered event, without prior written notice and acceptance by Rosi Resilient or her affiliates, will result in a loss of your investment.
• Requests for refunds after the 1st day of initial registration will be denied.
• Extenuating circumstances, out of the control of the attendees, will be handled on a case-by- case basis with proper written and accepted justification.
NO Transfers.
Failure to Attend
• Failure to attend a registered event without prior written notification as described above will result in
the forfeiture of payments collected toward the event.
Payment Plans
• By participating in any delayed or partial payment plan, you agree to pay the balance in full in accordance with the terms outlined for the event. Failure to complete payment as agreed will cause event and package prices to revert to regular retail prices and will result in the account being referred to recovery service.
Event Accommodations
• Event pricing includes tuition only. All food, travel, and accommodation costs are NOT included.
Product Purchase Policies
Learning Systems, Books, and Programs
• Any Rosirma Corney or Rosi Resilient media or print product (e.g., CDs, books, etc.) in its original condition may be returned for a full refund or exchange within 1 day from the original purchase. The original online order receipt number is required for all returns and exchanges. This does not include any software based products or third party products, which are not returnable or refundable.
• A missing item or damaged product fee of $100 will be applied to any product missing the original box packaging material, contents, accessories, promotional items, and/or manuals (i.e. any product not in “like new” condition).
Durable Goods
• All purchases of durable goods (hats, clothing, etc.) are non-refundable.
*Policies may change without prior notice.
